Audit Process
Audits evaluate compliance with WCC's Social Responsibility requirements and the Supplier Code of Conduct (COM-001). Audits are conducted by Wahl's internal team or an approved third-party audit firm.
Opening Meeting
Establishes scope, agenda, and key contacts. Supplier representatives typically include HR, Operations, and facility management. Auditors will introduce themselves and outline the schedule.
Factory Tour
A comprehensive walk-through covering production floors, storage, worker housing (if applicable), cafeteria, restrooms, emergency egress, and the external perimeter.
Employee Interviews
Confidential interviews with a cross-section of workers without management present. Subjects are selected by the auditor across departments, shifts, and employment levels.
Document Review
Documents requested include payroll records, time sheets, personnel files, safety training records, inspection logs, permits, and corrective action documentation.
Closing Meeting
The auditor presents key findings to supplier management. If a Corrective Action Plan (CAP) is required, the auditor specifies the CAP submission deadline and the correction deadline for each item.
Post-Audit Follow-Up
The audit report, CAP, and documentation are retained by WCC Global Compliance. Auditors follow up to ensure CAP items are corrected within the required timeframe. Evidence of correction must be provided.
Audit Ratings
Corrective Action Plan (CAP)
Required for ratings C, D, or F. The CAP must address each finding, identify root cause, assign responsibility, and provide a completion date.
| Rating | CAP Deadline | Re-Audit | Notes |
|---|---|---|---|
| C | 30 days | 12 months | Standard cycle |
| D | 15 days | 6 months | Accelerated review |
| F | 5 days | 3 months or sooner | Sourcing suspension may apply |